SAP Knowledge Base Article - Preview

3811501 - Error: "Synchronization for user '(userID)' not attempted. Reason: User with loginId [Username@domain] has a cuuid [XXXXXXXXX] in Travel that is assigned to a different user with loginId [username@domain] in Expense.

Symptom

We are unable to access the Expense profile for a user. On the Extract to travel job, there is an error regarding the synchronization with the user profile; however, we only see one profile for the user in User Administration.  How can we correct this issue?


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Environment

Expense > User Administration

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Resolve error on Extract to Travel Job showing sychronization issue with user profile , KBA , CON-TRV-ADM-USR-PRO , Profile , CON-CA , Cross Applications , Problem

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