SAP Knowledge Base Article - Preview

3811509 - Error: Your email receipt could not be processed

Symptom

I am trying to email a receipt to receipts@concur.com, but every attempt fails and I receive an email stating:

"There was an error while processing your receipt image for file. You might want to email it again or upload it directly to an expense entry from within your report."

User-added image


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Environment

Expense > Attach or View Receipts Expense > Email

Product

Concur Expense all versions

Keywords

KBA , CON-EXP-EXP , Expenses , CON-EXP-ERT , E-Receipts , Problem

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