SAP Knowledge Base Article - Preview

3811540 - How did a card transaction amount turn 0.00?

Symptom

One of our user has a non- itinerary credit card transaction that shows a zero amount. When we look at the detail of this transaction and compare it to our AMEX statement, it should be for 448.55 USD. I know that an imported credit card transaction amount cannot be modified.


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Environment

Expense > Unspecified - Expense

Product

Concur Expense all versions

Keywords

Credit card transaction has a zero amount when it should have a value. , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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