SAP Knowledge Base Article - Preview

3811572 - Error: "Unable to retrieve rates for this hotel" when shopping CMNet hotels

Symptom

When I search for some hotel properties the message "Unable to retrieve rates for this hotel" is displayed. Property is not available in SAP Concur, but it is available in the GDS.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

KBA , CON-MOB-TRV-HTL , Hotel , CON-SRV-TRV-SBR , TwsSabre Test , Problem

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