SAP Knowledge Base Article - Preview

3811611 - What should be the basis of the email used by the Authorized Support Contact (ASC) in the Support Portal (Salesforce), is it the Login ID or the Email used by the user in SAP Concur (CTE)?

Symptom

I want to know which should be the basis of the email used by the Authorized Support Contact (ASC) in the Support Portal? 
Is it the Login ID or the Email used by the user in SAP Concur (CTE)?


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Environment

Expense > Unspecified - Expense

Product

Concur Expense all versions

Keywords

What should be the basis of the email used by the Authorized Support Contact (ASC) in the Support Portal, is it the Login ID or the Email used by the user in SAP Concur (CTE)? , KBA , CON-EXP-EXP , Expenses , Problem

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