SAP Knowledge Base Article - Preview

3811619 - Why my car reservation was canceled as "car on request" when it was confirmed in Concur?

Symptom

The user did a reservation for an off-airport location in Germany, for delivery and collection. The reservation was confirmed in Concur, however, in few hours was canceled by the car rental Sixt, since this reservation was on request. User received a cancelation email form Sixt directly.


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Environment

Direct Connect > Car

Product

Concur Travel all versions

Keywords

The car reservation was canceled by the car rental since was booked as on request, but in Concur it was shown as confirmed. , KBA , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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