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SAP Knowledge Base Article - PreviewSymptom
We have the Approval Time Expired Action set to Send to the Approver's Approver, but we noticed that expense reports are moving to another Authorized Approver step when they expire from an Authorized Approver step.
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Environment
Expense > Workflow/Audit Rules
Product
Concur Expense all versions
Keywords
An expense report timed out after sitting with an Authorized Approver too long. We expected the report to go to the approver's approver, but it went to an incorrect workflow step instead. , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem
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