SAP Knowledge Base Article - Preview

3811785 - Error in logs: "NO AGREEMENT EXISTS FOR AGENCY"

Symptom

When I complete a booking in Concur Travel, the reservation is not successfully sent to my Travel Management Company (TMC).

The following issues occur:
 

  • The booking remains in status "1001: Error sending to agency"

  • Remarks configured in the Finishing Template are not added or updated in the PNR

  • The booking is not successfully forwarded to the agency for ticketing


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Environment

Travel > Core Travel

Product

Concur Travel all versions

Keywords

Error "NO AGREEMENT EXISTS FOR AGENCY" occurs during the Concur Travel booking finishing process. Finishing Template remarks are not added or updated in the PNR, and the booking remains in status "1001: Error sending to agency". , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-TTE , Travel Templates , Problem

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