SAP Knowledge Base Article - Preview

3811841 - Why are our receipt images disappearing after deleting or unattaching them from an expense report?

Symptom

We allow our users to upload receipts mobilly and locally from their desktops however not all of these go to their Available Receipts especially after removing them from their reports.


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Environment

Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

We have users that are claiming their receipt images are missing and absent from their "Available Receipts" after removing them from their expense reports. , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , CON-CA-ADM , Administration , Problem

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