SAP Knowledge Base Article - Preview

3811915 - Why some Travelfusion bookings are not accessible from the internal tool via Travelfusion API?

Symptom

Travel Management Company is not able to view a Travelfusion booking made by Travel Arranger or Traveler from their internal workflow tool.  The TMC may receive the following response from Travelfusion API: 

NO BOOKING WAS FOUND FOR THE SPECIFIED REFERENCE" EDETAIL="(PNR)"


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

A TMC is trying to access a Travelfusion booking made by a end users or travel arranger in Concur, but it's not possible. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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