SAP Knowledge Base Article - Preview

3811979 - Why are the images I forwarded come in blank or incomplete?

Symptom

We have a user who is forwarding images to receipts@concur.com using iPhone "Mail" application, but the images are coming in blank or incomplete.

User-added image


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Environment

Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

User is forwarding images to receipts@concur.com but they are coming in as blank or incomplete , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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