SAP Knowledge Base Article - Preview

3812153 - Where do I find hotel cancellation number when a booking with Air and Hotel auto-cancelled by Concur Travel?

Symptom

I have booked a reservation with Air and Hotel in Concur Travel and the auto-cancel service has cancelled my reservation stating it is an un-finished trip. The auto-cancel e-mail sent by Concur Travel does not contain Hotel cancellation number. Where can I find the hotel cancellation number?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Concur Travel auto-cancel e-mail does not contain Hotel cancellation number , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , Problem

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