SAP Knowledge Base Article - Preview

3812180 - SAP Concur Invoice: Why are we not able to recalled or sent back Invoice?

Symptom

Invoices are pending payment, they did not extract or post to our ERP system.  The Recall to Processor, Send Back and Recall buttons are available, when executed we receive error Invoice cannot be sent back or recalled.


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Environment

Invoice > Processor

Product

Concur Invoice all versions

Keywords

Invoice is Final Approved and did not extract or post to our ERP system. Financial Integration Service (FIS) step in workflow. , KBA , CON-CA-ADM , Administration , Problem

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