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3812192 - Why do I get error message "No segments in your Itinerary" when I am cloning a trip in Concur?

Symptom

Whenever the user tries to clone a trip in concur, they are able to go through all of the clone process but end up with an error as no segments in the PNR and gets an unfinished trip in the trip library.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Users are getting error message while using Clone feature in Concur. , KBA , CON-CA , Cross Applications , Problem

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