SAP Knowledge Base Article - Preview

3812216 - Why is the Southwest Early Bird Fee included in the Airline Ticket amount on my receipt?

Symptom

When users select SW early bird on flights it pulls the full amount of the flight plus the early bird fees into a single expense item on the report with the e-receipt. However, the flight is paid for on our ghost card while the early bird is paid for separately. When users try to itemize the two it doesn't allow to change the payment type. Please advise how users are supposed to code these expenses properly.


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Environment

Expense > Standard

Product

Concur Expense all versions

Keywords

The Southwest Early Bird Fee is included in the ticket price. , KBA , CON-CA , Cross Applications , Problem

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