Symptom
Once the trip was fully booked and confirmed in Concur, travel agency sent it back to the offline approval queue which started approval process. Why was approval passive even though in travel configuration the setting "Offline trip approvals are passive" is disabled?
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Environment
Travel > Travel Policy
Product
Concur Travel all versions
Keywords
Why does offline trip require passive approval despite travel configuration settings? , KBA , CON-SRV-TRV-SUP-PAC , PNR Acquisition , Problem
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