SAP Knowledge Base Article - Preview

3812237 - Why is the user unable to view the fare rules in Concur for some segments of multi city trip?

Symptom

Users want to view the fare rules for some segments of multi city trip. When they click on the Fare Rules link they get a message saying the reservation system was unable to return fare rules for this market.

User-added image

No fare description is displayed for the SFO-FRA-KBP segments Why are we unable to view the fare rules in Concur?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User wants to view the fare rules for a trip before they send for ticketing. However when they click on the Fare Rules link they get a message saying the reservation system was unable to return fare rules for this market. , KBA , CON-CA-ADM , Administration , Problem

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