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3812265 - ERROR DURING PROFILE TRANSFER NM, XX: CHECK DATE OF BIRTH (4759)

Symptom

User gets the error CHECK FORMAT every time while booking a trip

User-added image

or this generic error:

User-added image

The following error is captured in GDS logs (instead of XX there is some line number):


/$ERROR DURING PROFILE TRANSFER NM, XX: CHECK DATE OF BIRTH (4759)


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User gets an error message when booking trip. In the GDS logs there is the following error: /$ERROR DURING PROFILE TRANSFER NM, XX: CHECK DATE OF BIRTH (4759) , KBA , CON-CA-ADM , Administration , Problem

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