SAP Knowledge Base Article - Preview

3812298 - How do I verify who is being contacted when Finishing fails?

Symptom

I would like to verify what email is being contacted when a passenger name record (PNR) fails finishing, and we see the status Error sending to agency?


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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

I would like to know the urgent contact email for 'Error sending to agency' status during finishing , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , Problem

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