3812356 - Why did we receive an ACH credit from Worldline after we change our bank account?

Symptom

We changed the original direct debit Funding Account from account ending *0015 to *0023 and this has been updated successfully on Worldine's side and successful debit test on BOA side as well. The debit test was done Jun 17 and then Jun 18 we received ACH credit for 0.01 in *0015 and it should be *0023.

Environment

Expense > Expense Pay

Keywords

We had changed the original direct debit from account ending *0015 to *0023 and this has been updated successfully on Bambora side and successful debit test on BOA side as well. The debit test was done Jun 17 and then Jun 18 we received ACH credit for 0.01 in *0015 and it should be *0023. , KBA , CON-EXP-ADM-ADF , Add Funding Account , Problem

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