SAP Knowledge Base Article - Preview

3812406 - Error: Invalid email address (9-1401) - EasyJet: Invalid Member Email Address format.

Symptom

Why am I getting an error "We have not been able to determine whether your purchase was successful" when trying to book an easyJet flight?

Common error message: Contact Details Error - Invalid email address: Enter a valid email address.

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User is receiving error when booking easyJet , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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