SAP Knowledge Base Article - Preview

3812425 - Can we link one PNR with multiple passengers to individual requests for each traveler?

Symptom

We have created one PNR with multiple passengers, and added the Request ID of each passengers' Concur Request into the remarks.  However, the Requests are not updating with this PNR and they are stuck on the Pending Agency Update step.  Why won't the PNR link to the requests?


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Environment

Concur Request > Unspecified

Product

Concur Request all versions

Keywords

Client wants to know if it's possible to have multiple travelers in one PNR and have that PNR link to multiple requests. , KBA , CON-CA-ADM , Administration , Problem

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