3812434 - Why I can not receive email after clicking the 'Forgot your user name'？

I clicked the 'Forgot your user name' then input my email address, but I did not receive any email.

Expense > E-Mail - Expense

Concur Expense all versions

I clicked the Forgot your user name then input my email address, but I did not receive any email. , KBA , CON-CA-USP-EMA , Email Addresses , Problem

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Visit SAP Support Portal's SAP Notes and KBA Search.