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SAP Knowledge Base Article - PreviewSymptom
Users question why they are unable to see Amex Direct Connect rates when reviewing options in returned hotel search.
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Environment
Travel > Direct Connect > Hotel
Product
Concur Travel all versions
Keywords
Users unable to return Amex DC rates in hotel search. Logs state the following error "OpenHotelHubSessionCreate-response" and "Login Unsuccessful , KBA , CON-CA-ADM , Administration , Problem
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