SAP Knowledge Base Article - Preview

3812513 - How can the Authorized Support Contact (ASC) Search for a Specific Case from the Support Portal?

Symptom

Our Authorized Support Contact (ASC) wants to search for a specific case on the Concur Support Portal in order to check the case progress. How do we do this?


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Environment

Expense > Unspecified - Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

The Authorized Support Contact (ASC) wants to search for a specific case on the Concur Support Portal in order to check the progress of a case , KBA , CON-CA-ADM , Administration , Problem

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