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SAP Knowledge Base Article - PreviewSymptom
Users are not seeing any flight schedules or fares when they search from-
Example 1- Ottawa McDonald-Cartier Intl Airport (YOW) to Ohio State University Airport - Columbus, OH (OSU).
Example 2- Singapore Changi Airport (SIN) to Haneda Intl Airport (HND)/HND to Osaka Intl Airport (KIX)/ and Osaka Intl Airport (KIX) to Changi Airport (SIN).
All search criteria have been used-
-Increasing the search window
-Searching by Price
-Searching by Schedule
Example 1- Ottawa McDonald-Cartier Intl Airport (YOW) to Ohio State University Airport - Columbus, OH (OSU).
Example 2- Singapore Changi Airport (SIN) to Haneda Intl Airport (HND)/HND to Osaka Intl Airport (KIX)/ and Osaka Intl Airport (KIX) to Changi Airport (SIN).
All search criteria have been used-
-Increasing the search window
-Searching by Price
-Searching by Schedule
Read more...
Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
User was trying to book flights from Ottawa McDonald-Cartier Intl Airport (YOW) to Ohio State University Airport - Columbus, OH (OSU) and received an error response- Sorry, we are unable to return search results, which may be due to: •your company's travel policy •the way your company has configured Concur Travel •no available options for the dates/times searched Please try another search. , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
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