Symptom
When a report is currently in the approver's queue and the approver that has the processor role, tries act as a processor for the report, the report will not treat the approver as a processor but a approver.
An example is if the workflow setting "Steps can be added by" is currently set to "No one", meaning no one can add new steps to approval flow. As a processor, this functions are available for them except for approvers and employees. An approver had an idea where they will act as a processor to an additional step to the report they have in their queue, since the workflow does not have the setting for approvers to add steps. But even when the approver was acting as a processor, they are not able to add an additional step while other processors can.
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Environment
Product
Keywords
When an approver acts as a processor for a report that is in their approval queue, their processor functions does not work in that particular report. , KBA , CON-CA-ADM-USR-AAL , Authorized Approver Limits , CON-EXP-ADM-WFL , Workflows , Problem
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