Symptom
1) The user tries to book a hotel.
2) They receive the standard message:
'We encountered an issue that prevented us from completing your request.'
The following error was found in the logs:
"Errors":[{"Code":"ArgumentOutOfRangeException","Message":"StartIndex cannot be less than zero.\r\nP
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Environment
travel, form of payment
Product
Concur Travel all versions
Keywords
User is not able to book a hotel , KBA , CON-CA-ADM , Administration , Problem
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