SAP Knowledge Base Article - Preview

3812713 - Error in logs: "NEED NAME IN PNR"

Symptom

When booking travel, the following generic error appears: 
"Sorry, something went wrong. We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support."


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User is getting an error message when booking flights. , KBA , CON-TRV-ADM-USR-PRO , Profile , CON-CA , Cross Applications , Problem

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