SAP Knowledge Base Article - Preview

3812773 - Why was my flight reservation in Concur not received by the Travel agency ("Error Sending to agency" due to EOS settings)?

Symptom

The user has finished the travel reservation in Concur but the trip status of that itinerary is 'Error sending to Agency'. Due to this the Travel agency has not received the reservation and it is not ticketed. The reservation is now in cancelled status.


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Environment

Travel > Reporting

Product

Concur Travel all versions

Keywords

User finished the flight booking in Concur but the trip status is 'Error sending to Agency' , KBA , CON-CA-ADM , Administration , Problem

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