SAP Knowledge Base Article - Preview

3812832 - Company Ghost Card is not available for any bookings even though it is assigned to user's cost center/Custom attribute

Symptom

Our configuration has a company ghost card that we have assigned to our travelers based on the cost center they have been assigned to. The ghost card has been setup correctly and also has been made "Required for Air" as well, which implies all air bookings must go through the company ghost card!
User-added image
However, at the reserve and continue page, I am unable to see the company card as the form of payment option! Why is this so?


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Our users do not see the company ghost card even though in the ghost card administrator page, it has been assigned to them through the cost center or custom attribute! , KBA , CON-CA-ADM , Administration , Problem

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