SAP Knowledge Base Article - Preview

3812892 - Why am I unable to cancel hotel (error at the end appears)?

Symptom

User wants to cancel HRS hotel booking, but every time receives an error "We're sorry..."

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

I made HRS hotel reservation, but now I am unable to cancel it in SAP Concur. At the end of cancellation there is appears an error. , KBA , CON-CA-ADM , Administration , Problem

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