3812984 - Why is our dashboard indicating that the 'Duplicate Transaction Check' audit rule is not being utilized even though we set up an audit rule for that?

Symptom

Even though we set up an audit rule to check for duplicates within the system, our dashboard indicates the 'Duplicate Transaction Check' audit rule is not being utilized. Is there a different duplicate transaction check function we should be using?

Environment

Audit Rules

Product

Concur Expense all versions

Keywords

Even though we set up an audit rule to check for duplicates within the system, our dashboard indicates the 'Duplicate Transaction Check' audit rule is not being utilized. , KBA , CON-CA-ADM , Administration , Problem

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