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3813015 - Why do we have failed credit card feed files?

Symptom

We've received import failures for Run number XX. Can you confirm if the details from these import have since been fed through to SAP Concur? 

We received the following error message:
"The card feed file is not correctly formatted: the XML is malformed and cannot be processed. The feed will be reviewed by Concur and the card provider contacted if necessary. No action is required at this time."


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

How to handle failed credit card feed files. , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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