SAP Knowledge Base Article - Preview

3813042 - When trying to sign in to SAP Concur, why am I getting the error message "User name or password is invalid. Please try again."?

Symptom

One of our users is trying to log in after we set up their account. They're getting the following message on their browser window:  

User-added image


Read more...

Environment

Travel & Expense

Product

Concur Expense all versions

Keywords

When a user tries to log into their SAP Concur site, via a web browser, the login fails with the error. "User name or password is invalid. Please try again." , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.