Symptom
Traveler booked Southwest Direct Connect in Concur. There was no pricing record or stored fare in the booking. This was a new booking. We're curious why no pricing exists in the PNR.
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Environment
Travel
Product
Concur Travel all versions
Keywords
When booking Southwest Direct Connect in Concur there is no fare stored in the Record Locator (PNR). , KBA , CON-CA-ADM , Administration , Problem
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