SAP Knowledge Base Article - Preview

3813067 - Why Southwest Direct Connect bookings do not contain pricing records in Apollo?

Symptom

Traveler booked Southwest Direct Connect in Concur. There was no pricing record or stored fare in the booking. This was a new booking. We're curious why no pricing exists in the PNR.


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Environment

Travel

Product

Concur Travel all versions

Keywords

When booking Southwest Direct Connect in Concur there is no fare stored in the Record Locator (PNR). , KBA , CON-CA-ADM , Administration , Problem

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