SAP Knowledge Base Article - Preview

3813105 - Error in logs: "10432|Application|INVALID CUSTOMER NUMBER"

Symptom

After I save the user profile I see the message "Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code"

In the logs, the following error is found: 10432|Application|INVALID CUSTOMER NUMBER


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

After I save the user profile I see the message "Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code" , KBA , CON-CA-USP , User Profile , Problem

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