SAP Knowledge Base Article - Preview

3813226 - Error in logs: "HotelRes Error__366 Error during processing, please retry - Session has expired -" when booking a hotel via booking.com

Symptom

We are unable to book a hotel and get generic error message displayed.

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Unable to book a hotel and generic error message displayed , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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