SAP Knowledge Base Article - Preview

3813305 - Error "Concur Imaging Service Not Available. Image Server Error " when opening E-receipt

Symptom

Some of the Uber E-receipts in users' reports cannot be visualized correctly.
When hovering over the e-receipt image or opening the e-receipt from the expense entry I receive the following error: "Concur Imaging Service Not Available. Image Server Error ".


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Environment

Expense > Imaging Expense > E-receipts

Product

Concur Expense all versions

Keywords

E-receipt error: "Concur Imaging Service Not Available. Image Server Error " , KBA , CON-EXP-ERT , E-Receipts , Problem

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