SAP Knowledge Base Article - Preview

3813333 - Why am I not getting Points on my Frequent Flyer accounts when Frequent Flyer Numbers are updated in my profile?

Symptom

I've booked numerous trips, but I'm not receiving any points in my Frequent Flyer accounts, even though the Frequent Flyer Numbers are updated in my profile.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User has updated frequent flyer membership numbers, and they are not accumulating any points even though his numbers are in his profile , KBA , CON-CA-USP , User Profile , Problem

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