3813334 - Why are we getting the error "Document Separation is unavailable due to page conversion issues" when trying to perform the Document Separation task?

Symptom

We are getting the error Document Separation is unavailable due to page conversion issues when trying to perform the Document Separation task. Because of this, we are unable to process the batch to Verification.

Environment

Invoice > Capture/Imaging

Product

Concur Invoice all versions

Keywords

Client would like to know on why they are getting the error "Document Separation is unavailable due to page conversion issues" when trying to perform the Document Separation task , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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