SAP Knowledge Base Article - Preview

3813381 - Error: "Credit card error - Card type not supported. Enter a supported card type" for Volotea Flights

Symptom

I encountered an error at the end of the booking when trying to book Volotea flight:

"Unable to complete the reservation.
Credit card error - Card type not supported. Enter a supported card type"

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Environment

Travel> Direct Connect

Product

Concur Travel all versions

Keywords

Volotea bookings do not support American Express as a form of payment, resulting in an error if the user tries to book one with American Express. , KBA , CON-CA-USP-CRC , Credit Cards , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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