SAP Knowledge Base Article - Preview

3813382 - Error in logs: "Card number and/or birthdate are not valid" when booking SNCF

Symptom

When I book SNCF in Concur, I receive the following error:
x
User-added image
In logs I see this error: 

<makeReservationStatelessResponse size="412" elapsedMs="730">
- <return correlationId="308e685f-6f44-4251-b268-499b63480237">
- <errors code="1487" label="Card number and/or birthdate are not valid">
  <details name="cardNumber" value="xxx" /> 
  <details name="birthdate" value="yyy" /> 
  <details name="paxId" value="1.1" /> 
  </errors>
  </return>
  <RIVASessionID /> 
  </makeReservationStatelessResponse>


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Card number and/or birthdate are not valid , KBA , CON-SRV-TRV-RAL , Rail , Problem

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