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SAP Knowledge Base Article - PreviewSymptom
User wanted to book round trip SFO-SEA-SFO in First Class UA on outbound and DL on inbound in SAP Concur Travel. The fare offered by SAP Concur Travel when search was done by schedule or price was high in comparison with priced fare directly in GDS. Split ticketing was enabled in the travel configuration but split faring failed during pricing the First Class itinerary and it caused much higher price (unnecessary expensive booking).
When Split Ticketing is not applied, AirFare is stated only once with one price line information on the Review and Reserve page.
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Environment
Product
Keywords
User wanted to book round trip SFO-SEA-SFO within United States in First Class. Split ticketing is enabled in travel configuration settings. The fare offered by SAP Concur was much higher than when priced directly in GDS as one-way fares. The offered fare was higher because split ticketing failed when pricing the itinerary in SAP Concur. , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
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