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3813410 - Why does not Concur seatmap recognize my frequent flyer card (status)?

Symptom

I am unable to select special seats (usually front row seats) despite having the frequent traveler card in my profile


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Environment

GDS > Air

Product

Concur Travel all versions

Keywords

I have a frequent flyer card which allows me access to special seats, but Concur shows them as not available , KBA , CON-CA-ADM , Administration , Problem

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