SAP Knowledge Base Article - Preview

3813415 - Why Concur Request email notifications are not being sent when I use a condition based on a custom approval status?

Symptom

A Send Email rule within a workflow step, with a condition based on a custom approval status, is not functioning properly and is failing to send email notifications. Why is this occurring?


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Environment

Concur Request > Request Administration

Product

Concur Request all versions

Keywords

A Send Email rule with a condition based on a custom approval status is not sending any emails. Why is this happening? , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem

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