SAP Knowledge Base Article - Preview

3813468 - Error in logs: "Invalid email address; 9-1401; abc.o'donell@abc.com is not a valid email address".

Symptom

I got the following error message when I was booking my trip:
We're Sorry...
We encountered an issue that prevented us from completing your request.
We have encountered an internal error and are unable to complete your request. Please contact your company administrator to report this error, and contact your travel agency if you need immediate assistance with this reservation.


Error message


Read more...

Environment

Travel > Direct Connect

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions ; Concur TripLink all versions ; ConcurGov all versions ; TripIt all versions

Keywords

Unable to book Travelfusion flight because the user's email ID contains invalid character (apostrophe) , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.