Symptom
I got the following error message when I was booking my trip:
We're Sorry...
We encountered an issue that prevented us from completing your request.
We have encountered an internal error and are unable to complete your request. Please contact your company administrator to report this error, and contact your travel agency if you need immediate assistance with this reservation.
Read more...
Environment
Travel > Direct Connect
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions ; Concur TripLink all versions ; ConcurGov all versions ; TripIt all versions
Keywords
Unable to book Travelfusion flight because the user's email ID contains invalid character (apostrophe) , KBA , CON-CA-ADM , Administration , Problem
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