SAP Knowledge Base Article - Preview

3813607 - Why is the Attachment Format Not Supported under Actions > Send Exception Email in the Capture Batch List page is grayed out?

Symptom

We are unable to use email functionality directly from Invoice Capture. Currently, the option to send an exception email is there, but the option under it is grayed out.


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Environment

Invoice > Capture Email

Product

Concur Invoice all versions

Keywords

Unable to utilize the send exception email feature as the Attachment Format Not Supported under Actions > Send Exception Email in the Capture Batch List page grayed out , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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