Symptom
We are unable to use email functionality directly from Invoice Capture. Currently, the option to send an exception email is there, but the option under it is grayed out.
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Environment
Invoice > Capture Email
Product
Concur Invoice all versions
Keywords
Unable to utilize the send exception email feature as the Attachment Format Not Supported under Actions > Send Exception Email in the Capture Batch List page grayed out , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem
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