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3813608 - Error: An exception occurred while processing an import record. Stack Trace: org.apache.torque.TorqueException: com.microsoft.sqlserver.jdbc.SQLServerException: Connection timed out

Symptom

I accessed our Import/Extract Administrator page and I realized that our Employee Import job has its Run Status as Failure. Upon checking its Run Details according to the article Where can I view the error logs for an Import Job?, I can see the error: An exception occurred while processing an import record. Stack Trace: org.apache.torque.TorqueException: com.microsoft.sqlserver.jdbc.SQLServerException: Connection timed out (Read failed). What does it mean and do I need to wait for ONP to rerun it?

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Environment

Jobs & Integration

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions

Keywords

My Employee Import job failed to run and I would like to understand what does the Torque Exception error mean , KBA , CON-CA-TLS-IEM , Import / Extract Monitor , Problem

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