Symptom
The Invoice Capture service level goal is to process their invoices within 48 hours on a monthly average excluding holidays and weekends. We would like to request if it is possible to update the Over 48 Hours to not include the weekends in the count as it is causing turnaround confusion to their users.
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Environment
Invoice > Invoice Settings
Product
Concur Invoice all versions
Keywords
Client would like to know if it possible not to include weekends on the Invoice Age Threshold setting for Unverified Capture of the Invoice Manager , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem
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